Your Rights and Choices

Under UK data protection law, you have significant rights regarding your personal information. You can request access to the data we hold about you, ask us to correct inaccuracies, or request deletion of your information in certain circumstances.

To exercise any of these rights, simply contact our privacy team using the details provided below. We'll respond to your request within one month, though complex requests may take longer. There's no charge for most requests, but we may charge a reasonable fee for excessive or repetitive requests.

• Access: Request a copy of the personal information we hold about you
• Rectification: Ask us to correct any inaccurate or incomplete information
• Erasure: Request deletion of your personal data in certain circumstances
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Restriction: Request that we limit how we use your information

Data Security and Retention

praxenivalo employs robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We use industry-standard encryption for data transmission and storage, along with regular security audits and monitoring systems.

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Financial records are typically kept for seven years after account closure, while marketing preferences are deleted within two years of your last interaction with us.

Cookies and Tracking Technologies

praxenivalo uses cookies and similar technologies to enhance your browsing experience and analyse website performance. These small files are stored on your device and help us remember your preferences, maintain your login session, and understand how you use our platform.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website. We use both session cookies that expire when you close your browser and persistent cookies that remain until deleted.

• Essential cookies for website functionality and security
• Performance cookies to analyse website usage and improve services
• Preference cookies to remember your settings and choices
• Marketing cookies for relevant advertising and promotional content

International Data Transfers

While praxenivalo primarily operates within the United Kingdom, some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data according to UK standards.

We only work with countries that have been deemed to provide adequate protection for personal data, or we implement additional contractual protections. These measures ensure your information receives the same level of protection regardless of where it's processed.

Changes to This Policy

praxenivalo may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.